Rhetorical questions Analysis
A. Identifying and Naming:
- What would you call this genre?
Formal
Business Email
- Think about our nesting dolls analogy. Can this genre be broadened? Narrowed?
If so, how?
Letter, business letter,
Email, Formal Business Email
B. Context and Function:
- If genre is a typified response to a recurring social situation
(Miller, 1984), then what is the “recurring social situation” of this
genre?
Communication
between two coworkers or other businesses
- In what physical or digital setting(s)
does this genre appear? Where are examples of this genre usually found?
Emails
are usually always found in a digital format but they can be printed out for
some people who prefer that style.
- What subjects does this genre usually
include? What questions, ideas, and issues does this genre usually
address?
This
type of communication usually leads to problem resolving and also requests and questions
between coworkers about business related issues.
- Who are the participants? Who uses
this genre? Who usually writes and reads this genre?
These
emails tend to be read bight presidents of the company and also people in
charge of day to day decision making within each company.
- What roles do these participants
play? Under what circumstances do writers
write and readers read this
genre?
To
come to solutions that best help both parties included in the email to create
the best solution for both.
- When and why is this genre used? What
purposes does it fulfill for those who use it? What do readers and writers
get out of it?
This
genre is used between businesses to quickly communicate in an official
documented way to resolve issues and create plans between coworkers and other
companies.
C. Textual Features:
- What are the unique conventions of
this genre? What textual patterns, characteristics, or ingredients do examples
of this genre share? Using Miller’s (1984) definition of genre, what are the “typified
responses” that writers use when they invoke this genre?
These
types of emails are usually very formal with classic headers and footers to end
the email. The is usually no slang or shorthand writing involved and is very
important to have correct grammar when talking to another company.
- What content is usually
included? What’s excluded?
Content
including due dates, progress information, customer requests, and normal
communication can be included. What usually is not included is accusations or
any animosity as these emails are to help each company resolve issues not make
more of them.
- What counts as evidence?
Emails
can also be counted as evidence because they are tracked and can be seen by
both parties. They tend to be filled with information that is important for
both companies.
- What rhetorical appeals are commonly
used? How do writers attempt to persuade readers? The use of logos is most
dominant in a professional setting and usually leaves feelings and
emotions out of the conversation.
- How are texts in this genre organized
and structured?
Formal
emails tend to have strict construction with defined paragraphs and also a formal
salutation and goodbye.
- Is there a standard format, layout,
and length?
- Length can be changed depending on how
much information needs to be send. Format and layout on the other hand
tend to be pretty structured but also depends on what information is being
sent between the two communicating.
- What types of sentences are common in
this genre?
You
will usually see a sentence explaining who the sender is to validate himself in
his writing.
- What do you notice about word choice
and voice of the author? Is there a type of jargon, slang, or specialized
vocabulary?
No slang is usually
used in this type of this formal writing. Usually you will see polished emails
with clear points and straightforward responses.
D. Implied or Assumed Features
- What do readers and writers have to
know or believe to understand, appreciate, or participate in this genre?
They
need to know their audience in writing the type of email that will get the most
out of the email. Getting as much useful information within an email saves time
and energy between the two messengers.
- Who is invited into the genre, and
who is excluded?
Usually
this type of writing is between a select few within the company if talking to
other companies about issues or resolutions. These people then relay the info
to who else needs to know about the information in the company.
- What values, beliefs, goals, and
assumptions underlie this genre’s patterns?
The
goals are to communicate efficiently and also to not anger the other party communicating
with you.
- What content or topics are privileged
in this genre? What content is considered most important? What content
(topics and/or details) is ignored or dismissed?
There
is usually sensitive information that is sent between emails which only people
of power need to see so by sending it into an email pool with the correct
people is necessary as getting powerful information into the wrong hands can be
devastation to companies.
- What are possible outcomes of this
genre? What actions does this genre help make possible? What actions does
this genre make difficult?
The
main goal is to either send useful information to the other party or to
persuade the other party to do business with them by providing useful information
about how you can help them.
- What is the writer’s attitude toward
the reader? What is the writer assuming about the reader? The writer is
assuming the reader is someone who can make decisions within the company
and has power to make sure the email will be acknowledged and be sent to
the right hands for future business between the company.
- What is the writer’s attitude toward
the world? How can you characterize their stance?
The
writer is usually passive and also wants to provide information but not offend
anyone at the same time. It is important to not make anyone angry through
accusations as text is hard to leave a tone within it.
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